Shipping policy
Shipping policy
Order processing times are separate from the shipping times at checkout. Because each piece is custom made when your order is placed. Thank you for supporting our small business!
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During holiday and peak seasons, we may experience potential delays due to a high volume of orders or postal service problems that are outside of our control. We will notify you immediately should anything arise, and thank you in advance for your patience.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $4.95 flat rate shipping to US addresses.
Free shipping for US Domestic orders over $50
International Shipping
We offer international shipping to certain countries.
If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Sunshine Lasso is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at info@sunshinelasso.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. Please only select a P.O. Box if deliveries are accepted with no restrictions. Otherwise email info@sunshinelasso.com.
Refunds, returns, and exchanges
Please visit our Refund Policy for full details.
If you have any further questions, please don't hesitate to contact us at info@sunshinelasso.com.